Researchers from Him! spent more than ten years interviewing shoppers who used the convenience and wholesale sectors.

Among the top demands were a faster shopping experience, more local sourcing of goods, and healthy food that was easy and convenient to prepare.

The research predicts that shoppers will be increasingly unlikely to accept that items are out of stock. Shoppers will also see convenience stores as a hub of immediate services, the Association of Convenience Stores (ACS) reported.