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Business assertiveness is a matter of taste

Cowering in the corner is no good in the world of business but it seems being too assertive won't do you much good either.

US researchers reckon that business leaders have to tread a fine line - not assertive enough and you're considered weak, but equally people who are too assertive won't win any fans either.

Report co-author Frank Flynn, an organisational behaviour expert from Stanford Graduate School of Business, says assertiveness is the single biggest factor that determines whether someone is considered a success or a failure.

He told Management-Issues:

"The analogy we use is that assertiveness is like salt in a sauce: too much spoils the dish, but too little is equally distracting.

"While getting assertiveness wrong in one direction or the other dominates perceptions of weakness, getting it right is not a major theme in perceptions of strengths. In other words, nobody ever compliments the chef on a perfectly salted dish."

 
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