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Your EnterQuest Bulletin - Issue 246

Thought for the week
Thought for the week: "The bitterness of poor quality remains long after low pricing is forgotten." Leon M. Cautillo

In this week's issue:

Weekly stir

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How to drive traffic to your website

Most small businesses design their website with absolutely no plan for bringing customers to their site. Just because you have a website, don't assume that people will visit it, no matter how well designed it is.

Your website marketing plan should include, but shouldn't be limited to, the following marketing strategies:

  • Search engine. Your search engine strategy should include both free search engines and paid search engines. Before you even begin building your site you should decide on the keywords for which your site should be optimised.

  • Linking strategy. As part of your marketing plan you should begin to generate a list of complementary sites you would like to approach to request a link. Not only does linking bring you direct traffic from other sites, it is a key factor in your search position in several important search engines, such as Google and Yahoo!.

  • Affiliate programme. An affiliate programme is a bit like establishing a group of commissioned salespeople that you only pay if they sell something. It is the best form of free website traffic. To run a successful affiliate programme you'll need to build marketing tools for your affiliates. See www.affiliateseeking.com and www.associateprograms.com/directory for examples of affiliate programmes.

  • E-zine advertising and e-marketing. If you want to advertise on an e-zine, you'll need to buy advertising space from the e-zine owner. If you want to advertise via e-mail, you'll need to target customers who have opted in to receive communications from you about your business.

  • Viral marketing. Every site should have a viral marketing component, something that compels people to tell others about your site. Free e-books, writing articles for other websites with links to your own site, publishing an e-zine and encouraging people to pass it on and installing a tell-a-friend programme are all good examples of viral marketing tactics.

  • Offline marketing. Marketing your website offline should go without saying. Think newsletters, flyers, voice mails, receipts, Yellow Pages and order forms, to name a few.

The UK Small Business Marketing Bible

For hundreds more practical tips and techniques to help you find new customers and increase sales on a shoestring budget, check out The UK Small Business Marketing Bible.


Start up tip

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Build your business by asking questions

Questioning your business, its plan and its motive is key to keeping it fresh and innovative. People tend not to question their business because they've got into a routine and are scared of change, or they're just too busy to stop doing what they're doing in order to pause and think about whether there's a better way.

A brainstorming meeting gives you and any other people involved in the business some time for questions and suggestions. But what kinds of questions should you be asking of the business?

Many brainstorming sessions peter out into ones that end up fixing problems or queries. There's too much focus on what goes wrong, so you constantly end up asking questions like:

  • Why are sales down?

  • What is holding up production?

  • What can be done about customer complaints?

  • What is wrong with the current process?

  • What can I do about difficult staff?

But by focusing your attention on the negatives, you'll miss the opportunities presented by the positives. Spend some time asking questions like:

  • What are our key strengths?

  • What do customers like about us?

  • What is going well?

  • What new customers have we won?

  • In what ways have we delighted customers?

By focusing on the strengths and capabilities of your business, you'll be able to see the fresh opportunities and chances to create new products, services, initiatives and incentives.

BETTER business magazine

To receive regular tips, articles and how-to guides like these to help you run your business more effectively you can subscribe to BETTER business magazine.

To receive a free copy of BETTER business magazine simply send us your name and address to enterquest@cobwebinfo.com, putting 'EQ magazine offer' in the subject box.


A world of business ideas

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Each week we provide you with summaries of some popular or emerging business ideas in the UK and elsewhere around the world.

  • Pay-what-you-want restaurants. This unusual pricing strategy is proving a hit with dining customers in the US and Australia, according to trend-watching site Springwise. Customers simply pay what they can afford or what they think the meal is worth.

Just one word

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Regularly improving your vocabulary is not just about learning a new word and its meaning. It will improve your general knowledge and make you feel and act smarter in all sorts of personal and business situations.

Do you know the meaning of the word 'recondite'?

a) intellectual
b) difficult to understand
c) reclaimed; repurposed
d) in good condition

Answer at the end of the Bulletin.

How's your business radar?

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The following topical business issues have been recently reported in the media. Did your radar pick them up?

1) Spending on online advertising in 2008 is to surpass the amount spent on TV advertising, according to new predictions from media planning and buying agency Group M. By what percentage is online spending growth forecast to grow by this year?

a) 12%
b) 19%
c) 21%
d) 31%

2) Research by e-commerce solutions firm Amenworld has revealed that over a third of small firms are most likely to register which type of domain name in January than any other time of the year?

a) .co.uk
b) .com
c) .org
d) .biz

3) The British Retail Consortium (BRC) is urging consumers not to react to alarmist claims that which type of product is set to experience a rise in prices in British stores?

a) clothing
b) gardening products
c) electrical items
d) food

Answers at the end of the Bulletin.

Worth a look

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Buying groups directory

The Buying Groups Website contains a guide to UK-based buying groups - that is, groups or consortia of businesses operating in a particular sector or industry. You must be a business in order to join any particular buying group, and suppliers have the opportunity to use the website to sell to buying groups.

Put promising keywords to good use

The Hittail.com website enables users to utilise under-used yet promising keywords effectively. It suggests in real time ideas for keywords to help you boost your natural ranking on search engines, without resorting to pay-per-click campaigns. It offers a basic service free of charge provided your website receives less than 100,000 visits a month.

Affiliate marketing survival strategies

This article helps readers to understand the pros and cons of affiliate marketing. It covers everything from phone payments and tracking cookies to affiliate software. There are also several useful resources at the end of the article.

Employment status tool

This tool from HM Revenue & Customs (HMRC) is useful for small business owners who are engaging the services of a worker on a freelance basis and want to ensure they're staying on the right side of the taxman - if HMRC do not agree that the worker is genuinely self-employed, the employer may find themselves liable for employers' National Insurance Contributions (NICs). It's also useful for workers who believe they are self-employed and want to clarify their position as being so.

Just one word answer

The answer is b).

Recondite means difficult to understand.

The recondite terms used by the software developer left the business owner puzzled.

 

How's your business radar? The answers

1) The answer is d). A 31% increase in online advertising spending is expected in 2008, compared to 1% growth in television spending.

2) The answer is a). January 2007 saw a 36% increase in .co.uk domain name registration and Amenworld is expecting more rates of growth for January 2008.

3) The answer is d). The BRC has issued a statement telling people that the alarmist predictions of food price increases are unsupported by evidence and that competition between food retailers means that food prices are being kept down.

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Good luck

The EnterQuest Team

This information is meant as a starting point only. Whilst all reasonable efforts have been made, the publisher makes no warranties that the information is accurate and up-to-date and will not be responsible for any errors or omissions in the information nor any consequences of any errors or omissions. Professional advice should be sought where appropriate.


© 2007 Cobweb Information Limited
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